Delete your Busters Bay account

Busters Bay is made by Fairtide Games. This page works without the game installed.

In the game

Open Busters Bay and go to the pier.
Open Account and tap Delete account.
Read what is deleted, type DELETE (and your password, if your account has an email) and confirm.

Your account is deleted right away.

From this page (accounts with an email and password)

Enter the email and password you added to your account. If it matches, your account is deleted right away. You will not be able to get it back.

Accounts without an email (guest accounts)

A guest account is tied to your phone and has no password, so this page cannot tell it is you. Delete it in the game (above). If you can no longer open the game, email support@fairtidegames.com with the subject "Delete my Busters Bay account", your display name and the birth month and year you entered. We will delete it within 30 days and reply when it is done. Uninstalling the game does not delete your account.

What gets deleted

Your account, device ID, display name, birth month and year, email and password.
Your coins, gems and everything you own: crew unlocks, skins, avatar, yachts, homes, fish, Bay Pass progress and rank.
Your friends list, blocks and private messages, your leaderboard entries, and your notes in other players' homes.
Feedback and error reports you sent us.

Gems you bought are lost with the account and cannot be restored or moved. Refunds of purchases are handled by Google Play.

What we keep

A receipt for each gem purchase (order ID, pack, time), with your account removed from it, for refunds, fraud prevention and accounting.
Reports you made about other players, without your name.
Reports other players made about you, with your name, account and the quoted words removed (reason, place and time only).
Server security logs, which are deleted on their normal short schedule. Progress stored only on your phone is removed when you uninstall the app.