Busters Bay Privacy Policy
Effective October 28, 2026
Busters Bay is a game made by Fairtide Games. This policy explains what information the game collects, why, and the choices you have. We keep it short and plain on purpose.
Who can play
Busters Bay is for players 13 and older. We ask for your birth month and year when you sign up and turn away anyone under 13. We don't knowingly collect information from children under 13; if you believe a child under 13 has an account, email us and we'll delete it.
What we collect
- A random device ID created by the app the first time you play, so you can play as a guest without making an account.
- Your display name, which other players see.
- Your birth month and year, used only to apply age rules (chat filtering and access to the 17+ casino tables). We don't ask for your full birthday.
- Your email address and password, only if you choose to add them to keep your account on a new phone. Passwords are stored hashed, never in plain text.
- Chat messages. Public chat (in the casino and in matches) is passed between players live and isn't kept. Private messages between friends are stored so they can be reviewed if someone reports them. Reports you make, and messages you report, are stored for review.
- Friends and blocks you set up, and basic game data (your buster, cosmetics, account level, coins, gems, items you own, casino totals and game results). Your game progress is kept on our server with your account so it can't be lost or tampered with.
- Purchase records, only if you buy gems: which gem pack, when, and the Google Play order ID and purchase token, so our server can check the purchase with Google and add your gems exactly once. Payment details (card, billing address) are handled by Google Play; we never see them.
- Technical data: your IP address and connection logs on our servers, used to run online play and keep it secure.
- Error reports and feedback. When the game hits an error, it sends us the error message, where in the game's code it happened, the game version and your phone model, so we can fix it. If you send feedback from Settings, we get your note plus the same details and the game's last few log lines. Only the team reads these.
What we don't do
- No ads, no ad tracking, no selling or renting your information.
- No third-party analytics or advertising SDKs.
- No location, contacts, camera or microphone access.
How it's used
To run the game: sign you in, match you with other players, show your name, deliver chat, apply age-appropriate chat rules, handle reports and blocks, and keep the game fair and safe. Our servers are hosted by Vultr in the United States.
How long we keep it
We keep your account information while you have an account. Reports are kept as long as needed to review them. Purchase records may be kept after an account is deleted where needed for refunds, fraud prevention or tax and accounting rules. Server logs are kept for a short time for security. Error reports and feedback are kept until the problem is dealt with, at most 12 months.
Your choices
- Delete your account any time in the game: Menu > Account > Delete account. This removes your account, name, birthday, email, coins, gems, friends and messages from our servers. You can also delete it from a web page (with your email and password) or ask us by email.
- Change your name or chat setting in Menu > Account.
- Block or report any player by tapping their name in chat.
Changes
If we change this policy we'll update the date above and, for big changes, let you know in the game.
Contact
Fairtide Games is the operator of Busters Bay.
Questions or requests: support@fairtidegames.com